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Viser: ITIL Service Design 2nd.ed 2011
ITIL Service Design 2nd.ed 2011
Great Britain: Cabinet Office
(2011)
Detaljer om varen
- Paperback: 453 sider
- Udgiver: Stationery Office, The (Juli 2011)
- ISBN: 9780113313051
The ITIL 2011 Editions have been updated for clarity,consistency, correctness and completeness.In order to meet current and future business requirements, 'ITILService Design' provides guidance on the production andmaintenance of IT policies, architectures and documents for thedesign of appropriate and innovative IT infrastructure servicessolutions and processes.Key features:The updated ITIL publications share a similar standard structure(including generic content in Chapters 1, 2 and 6), to improveconsistency and aid navigation. Some content has been reorganizedto improve flow and readability, and ensure alignment across thesuite - including clarification around interfaces, and inputs andoutputs across the service lifecycle.Terminology has been clarified and made consistent across thepublications and the ITIL glossary.
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