Polyteknisk Boghandel

Logistics and Supply Chain Management Creating Value-Adding Networks Develop and exploit logistics strategies In today's highly competitive global marketplace, the pressure on organizations to find new ways to create and deliver value to customers grows ever stronger. There is a growing recognition that it is through logistic efficiency and effective management of the supply chain that the twin goals of cost reduction and service enhancement can be achieved. Enhanced by diagrams, case-studies and chapter summaries, Logistics and Supply Chain Management looks at the tools, core processes and initiatives to ensure businesses gain and maintain their competitive advantage. Key topics covered by Logistics and Supply Chain Management include: the idea of a service-driven logistics system based upon identified service priorities and a customer base segmented according to service requirements the many ways in which logistics can impact on overall return on investment and, ultimately, shareholder value logistics performance indicators: the concept of competitive benchmarking and the principles behind the balanced scorecard globalization: structuring a global logistics network, outsourcing and the co-ordination of network partners the logistics implications of JIT and how developments in information technology have been harnessed to access its power. New to this EDITION: new chapters on logistics and customer value, integrated logistics and network logistics more emphasis on responsiveness, reflecting increased volatility of demand in many markets new chapter on managing risk in the supply chain Responsiveness, reliability and relationships the basis for successful logistics and supply chain management.

ToC (new and updated chapters in bold)Chapter
1 Logistics & Competitive StrategyThis
chapter will look at how logistics capabilities and supply chain excellence can help companies gain a competitive advantage. It will also look at the relationship between logistics and financial performance. Case Study Dell (updated from
1998 version)Chapter
2 Logistics & Customer ValueThis
chapter focuses on the ways in which customer value can be created and delivered through the supply chain. The theme will be demand-driven and responsive supply chain strategies. Case Study Zara (updated from
1998 version)Chapter
3 Measuring Logistics Costs and PerformanceThe content of this
chapter will be about the need to understand the 'costs-to-serve'. Issues such as customer profitability analysis and benchmarking will be included. Case Study Wal-Mart/K-Mart (new)Chapter
4 Creating the Agile Supply ChainThe concept of the agile supply chain is developed in this
chapter and the building blocks of the agile paradigm explained. The differences between 'lean' and 'agile' will be discussed. Case Study The challenge of the 3-day car (new)Chapter
5 Strategic Lead-Time ManagementTime compression is the focus of this
chapter including the search for ways in which non-value adding time can be removed from the pipeline. Case Study Hewlett Packard CD/RW (new)Chapter
6 Managing the Global PipelineThe particular challenges of global supply chains will be discussed in this chapter. The pros and cons of global sourcing and offshore manufacturing will be presented. The need to understand the total supply chain impact of globalisations will be emphasised. Case Study Dyson (new)Chapter
7 Managing the Supply Chain in an Era of UncertaintyThis
chapter will examine the ideas of supply chain risk and vulnerability and will explore ways in which supply chain resilience can be improved. Case Study Nokia/Ericsson (new)Chapter
8 Managing Networks and RelationshipsThe idea of the supply chain as an interdependent network of organisations that jointly combine to deliver customer value is introduced. The idea of supply chain 'orchestration' is discussed. Case Study Li & Fung (new)Chapter
9 Overcoming the Barriers to Supply Chain IntegrationThe fundamental business transformations that are required to enable supply chain integration to become a reality are examined. The characteristics of effective supply chains will be presented. Case Study GM/Vectra (new)