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Viser: Operations Management
Operations Management
Nigel Slack, Alistair Brandon-Jones og Robert Johnston
(2016)
Detaljer om varen
- 8. Udgave
- Paperback: 768 sider
- Udgiver: Pearson Education, Limited (Juni 2016)
- Forfattere: Nigel Slack, Alistair Brandon-Jones og Robert Johnston
- ISBN: 9781292098678
Operations management is important, exciting, challenging ... and everywhere you look!
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Important, because it enables organisations to provide services and products that we all need
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Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology
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Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible
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And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.
Part One: DIRECTING THE OPERATION
Chapter 1 Operations management
Chapter 2 Operations performance
Chapter 3 Operations strategy
Chapter 4 Product and service innovation
Chapter 5 The structure and scope of operations Supplement to
Chapter 5: Forecasting
Part Two: DESIGNING THE OPERATION
Chapter 6 Process design
Chapter 7 Layout and flow
Chapter 8 Process technology
Chapter 9 People in operations Supplement to
Chapter 9: Work study
Part Three: DELIVER
Chapter 10 Planning and control
Chapter 11 Capacity management Supplement to
Chapter 11: Analytical queuing models
Chapter 12 Supply chain management
Chapter 13 Inventory management
Chapter 14 Planning and control systems Supplement to
Chapter 14: Materials requirements planning (MRP)
Chapter 15 Lean operations
Part Four: DEVELOPMENT
Chapter 16 Operations improvement
Chapter 17 Quality management Supplement to
Chapter 17: Statistical process control
Chapter 18 Managing risk and recovery
Chapter 19 Project management Notes on chapters Glossary Index