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Viser: Model Business Letters
Model Business Letters, Emails and Other Business Documents
Shirley Taylor
(2012)
Sprog: Engelsk
FT Press
397,00 kr.
357,30 kr.
Print on demand. Leveringstid vil være ca 2-3 uger.
Model Business Letters Vital Source e-bog
Shirley Taylor
(2015)
Pearson International
150,00 kr.
135,00 kr.
Leveres umiddelbart efter køb
Detaljer om varen
- 7. Udgave
- Paperback: 512 sider
- Udgiver: FT Press (Maj 2012)
- ISBN: 9780273751939
For anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication.
Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.
About the author Publisher acknowledgements Preface to the first edition by Leonard Gartside Preface to the seventh edition by Shirley Taylor Introduction
Part 1 Communication: An Overview
1. The importance of building relationships
2. Sentence construction matters
Part 2 Business Writing Basics
3. 21st century business language
4. Structuring messages logically
5. Presentation matters
Part 3 Electronic Communication
6. Email etiquette
7. Writing online: websites, blogs and social networking
8. Customer care online
Part 4 Routine Business Transactions
9. Enquiries and replies
10. Quotations, estimates and tenders
11. Orders and their fulfilment
12. Invoicing and settlement of accounts
13. Letters requesting payment
14. Credit and status enquiries
15. A typical business transaction (correspondence and documents)
Part 5 General Business Correspondence
16. Internal correspondence
17. Secretarial and administrative correspondence
18. Meetings documentation
19. Personnel
20. Reports and proposals
Part 6 Creative and Persuasive documents
21. Complaints and adjustments
22. Goodwill messages
23. Notices, advertisements, information sheets and handouts
24. Circulars
25. Sales letters and voluntary offers
26. Publicity material
27. Business plans Appendix 1 Spoken and written forms of address Appendix 2 The A-Z of alternative words Appendix 3 How to write reports in plain English Index
Part 1 Communication: An Overview
1. The importance of building relationships
2. Sentence construction matters
Part 2 Business Writing Basics
3. 21st century business language
4. Structuring messages logically
5. Presentation matters
Part 3 Electronic Communication
6. Email etiquette
7. Writing online: websites, blogs and social networking
8. Customer care online
Part 4 Routine Business Transactions
9. Enquiries and replies
10. Quotations, estimates and tenders
11. Orders and their fulfilment
12. Invoicing and settlement of accounts
13. Letters requesting payment
14. Credit and status enquiries
15. A typical business transaction (correspondence and documents)
Part 5 General Business Correspondence
16. Internal correspondence
17. Secretarial and administrative correspondence
18. Meetings documentation
19. Personnel
20. Reports and proposals
Part 6 Creative and Persuasive documents
21. Complaints and adjustments
22. Goodwill messages
23. Notices, advertisements, information sheets and handouts
24. Circulars
25. Sales letters and voluntary offers
26. Publicity material
27. Business plans Appendix 1 Spoken and written forms of address Appendix 2 The A-Z of alternative words Appendix 3 How to write reports in plain English Index
Detaljer om varen
- 7. Udgave
- Vital Source 180 day rentals (dynamic pages): 512 sider
- Udgiver: Pearson International (September 2015)
- ISBN: 9781292127644R180
For anyone who wants to communicate effectively in business,this is your complete reference guide for any form of written communication. Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action.
Licens varighed:
Bookshelf online: 180 dage fra købsdato.
Bookshelf appen: 180 dage fra købsdato.
Udgiveren oplyser at følgende begrænsninger er gældende for dette produkt:
Print: 2 sider kan printes ad gangen
Copy: højest 2 sider i alt kan kopieres (copy/paste)
Bookshelf online: 180 dage fra købsdato.
Bookshelf appen: 180 dage fra købsdato.
Udgiveren oplyser at følgende begrænsninger er gældende for dette produkt:
Print: 2 sider kan printes ad gangen
Copy: højest 2 sider i alt kan kopieres (copy/paste)
De oplyste priser er inkl. moms
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