Hjem

Introduction
Part I: Introduction to Core 1 (220-1201) Core 1 (220-1201) Domain
1.0: Mobile Devices
Chapter 1: Monitoring, Maintaining, and Replacing Mobile Device Hardware Introduction to Laptops Power Keyboards/Keys Touchpad Random-Access Memory (RAM) Storage Drives. Communications. Camera/Webcam and Microphone. Wi-Fi Antenna Connector and Placement Physical Privacy and Security Components
Chapter 2: Mobile Device Accessories and Connectivity Options Connection Types Accessories
Chapter 3: Mobile Device Network Connectivity and Application Support Enabling Wireless Functions Bluetooth Email Configuration Cellular Radio Technologies Location Services Synchronization Methods Mobile Device Management (MDM) Core 1 (220-1201) Domain
2.0: Networking
Chapter 4: TCP and UDP Ports and Protocols TCP vs. UDP Ports and Protocols
Chapter 5: Wireless Technologies
802.11 Wireless Long-Range Fixed Wireless RFID
Chapter 6: Networked Hosts Server Roles Internet Security Appliances Embedded Systems and IoT
Chapter 7: Network Configuration Concepts DNS Email Authentication Methods DHCP VLANs VPNs
Chapter 8: Network Devices Switches Routers Access Points Firewalls Network Interface Cards Patch Panels Power over Ethernet Cable/DSL Modems Network Interface Devices
Chapter 9: SOHO Network Configuration Configuring IPv4 Private vs. Public Addresses Configuring IPv6
Chapter 10: Network Types Network Types Internet Connection Types
Chapter 11: Networking Tools Network Cabling Tools Network Tap Wi-Fi Analyzers Core 1 (220-1201) Domain
3.0: Hardware
Chapter 12: Device Display Components Display Types Inverter and Backlight Digitizers and Touchscreens Attributes
Chapter 13: Cables and Connectors Network Cables Peripheral Cables and Connectors Video Cables and Connectors Storage Drive Cables and Connectors Adapters
Chapter 14: RAM RAM Types Installing RAM RAM Technologies
Chapter 15: Storage Drives SATA Magnetic Hard Drives Solid-State Drives RAID Flash Optical Drives
Chapter 16: Motherboards and Add-on Cards Motherboard Form Factors and Connector Types Expansion Cards More Ports and Connectors BIOS/UEFI Settings The POST
Chapter 17: CPUs CPU Architecture CPU Compatibility Power Consumption Cooling Mechanisms Installing CPUs
Chapter 18: Power Planning Which Power Supply to Use Installing the Power Supply
Chapter 19: Multifunction Devices/Printers Setup Considerations Firmware Printer Configuration Settings Local vs. Network Printers Basic Printer Security
Chapter 20: Printer Maintenance Laser Printers Inkjet Printers Thermal Printers Impact Printers Core 1 (220-1201) Domain
4.0: Virtualization and Cloud Computing
Chapter 21: Virtualization Concepts Purpose of Virtual Machines Desktop Virtualization Hypervisors Examples of Virtual Machine Software Virtual Machine Requirements Cross-Platform Virtualization Containers and Sandboxes
Chapter 22: Cloud Computing Concepts Introduction to Cloud Computing Common Cloud Models Cloud Computing Characteristics Core 1 (220-1201) Domain
5.0: Hardware and Network Troubleshooting
Chapter 23: Troubleshooting Motherboards, CPUs, RAM, and Power Troubleshooting Motherboards Troubleshooting CPUs Troubleshooting RAM Troubleshooting Power Supply Issues Heating and Cooling
Chapter 24: Troubleshooting Storage Drives and RAID Arrays Preventive Maintenance and Troubleshooting of Storage Drives Troubleshooting RAID Arrays
Chapter 25: Troubleshooting Video Issues PC Video Troubleshooting External Laptop Monitors and Projectors
Chapter 26: Troubleshooting Mobile Devices Mobile Device Display Troubleshooting Mobile Device Overheating More Mobile Device Troubleshooting Disassembling Processes
Chapter 27: Troubleshooting Wired and Wireless Network Problems Troubleshooting Common Symptoms
Chapter 28: Troubleshooting Printers Troubleshooting Printers Print Jobs and the Print Spooler A+ Core 1 (220-1201) Practice Exam
Part II: Introduction to Core 2 (220-1202) Core 2 (220-1202) Domain
1.0: Operating Systems
Chapter 29: Common Operating Systems Workstation Operating Systems Mobile Operating Systems File System Types and Formatting Vendor Life-Cycle Limitations Compatibility Concerns Between Operating Systems
Chapter 30: Operating System Installations and Upgrades Boot Methods Types of Installations Partitioning More OS Installation and Upgrade Considerations
Chapter 31: Basic Features of Windows Editions Windows 10 Editions and Feature Differences Windows 11 Editions and Feature Differences Windows Desktop/User Interface and Components Windows Upgrade Paths Windows 11 Windows N Windows 10 End of Support
Chapter 32: Microsoft Operating System Features and Tools,
Part I Task Manager The MMC and Administrative Windows Tools
Chapter 33: Microsoft Operating System Features and Tools,
Part II Disk Management Additional Windows Tools
Chapter 34: Microsoft Command-Line Tools,
Part I Microsoft Command-Line Basics Navigating in the Command Line Working with Folders/Directories and Files Partitioning and File System-Based Commands chkdsk and sfc winver Advanced Commands: gpupdate and gpresult
Chapter 35: Microsoft Command-Line Tools,
Part II Networking Commands
Chapter 36: Windows Control Panel Utilities Opening and Viewing the Control Panel Utilities Bonus: Storage Sense
Chapter 37: Windows Settings How to Access Windows Settings Internet Options Bluetooth & Devices System Accessibility Time & Language Windows Update & Security Personalization Gaming Accounts Control Panel Operations
Chapter 38: Windows Networking Domain Joined vs. Workgroup Setup How to Establish Networking Connections Proxy Settings
Chapter 39: macOS macOS Basics System Preferences macOS Features iCloud and Continuity macOS System Folders Managing and Maintaining macOS Installation and Uninstallation of Applications Apple ID
Chapter 40: Linux Linux Basics Linux Desktop Distributions Linux Partition Scheme and File System Linux Command Line Recovery Mode Common Configuration Files Linux Best Practices
Chapter 41: Application Installation and Configuration Concepts 32-Bit vs. 64-Bit System and OS Requirements for Applications Distribution Methods Other Considerations for New Applications
Chapter 42: Cloud-Based Productivity Tools Email Systems Online Storage Collaboration Tools Identity Synchronization Licensing Assignment Core 2 (220-1202) Domain
2.0: Security
Chapter 43: Physical Security Physical Locks Entry Systems Biometrics Other Physical Security Precautions Protecting Data Physically
Chapter 44: Logical Security Authentication Just-in-Time Access Principle of Least Privilege MDM Policies More Logical Security Concepts
Chapter 45: Windows Security Settings The CIA of Computer Security Microsoft Defender Antivirus Microsoft Defender Firewall Users and Groups Permissions File Security Active Directory
Chapter 46: Wireless Security and Malware Comparing and Contrasting Wireless Security Protocols and Authentication Methods Detecting, Removing, and Preventing Malware Using the Appropriate Tools and Methods
Chapter 47: Social Engineering, Threats, and Vulnerabilities Social Engineering Threats and Vulnerabilities
Chapter 48: Workstation Best Practices Usernames and Passwords Password Policies Account Management and End-User Best Practices Disabling Unused Services Disabling AutoPlay/AutoRun
Chapter 49: Mobile Device Security Hardening Techniques Theft and Loss of Mobile Devices Compromised and Damaged Devices IoT Security Policies and Procedures
Chapter 50: Data Destruction and Disposal Data Security 101 Formatting Drives Overwriting Drives Physical Destruction Regulatory and Environmental Requirements
Chapter 51: SOHO Security Removing SOHO Malware Applying Security Settings on SOHO Wireless and Wired Networks
Chapter 52: Browser Security Browser Download/Installation Settings Extensions and Plug-ins Password Managers Secure Connections More Settings Core 2 (220-1202) Domain
3.0: Software Troubleshooting
Chapter 53: Troubleshooting Microsoft Windows Windows Recovery System Restore Improper, Spontaneous, and Frequent Shutdowns Blue Screen of Death (BSOD) Stop Errors How to Restore Windows Common Windows Symptoms and Solutions
Chapter 54: Troubleshooting Mobile Operating Systems and Applications Wireless Troub