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Viser: Selling and Sales Management
Selling and Sales Management
David Jobber og Geoffrey Lancaster
(2009)
Sprog: Engelsk
Detaljer om varen
- 8. Udgave
- Paperback: 568 sider
- Udgiver: Pearson Education, Limited (April 2009)
- Forfattere: David Jobber og Geoffrey Lancaster
- ISBN: 9780273720652
Part One Sales perspective 1 Development and role of selling in marketing 2 Sales strategies
Part Two Sales environment 3 Consumer and organisational buyer behaviour 4 Sales settings 5 International selling 6 Law and ethical issues
Part Three Sales technique 7 Sales responsibilities and preparation 8 Personal selling skills 9 Key account management 10 Relationship selling 11 Direct marketing 12 Internet and IT applications in selling and sales management
Part Four Sales management 13 Recruitment and selection 14 Motivation and training 15 Organisation and control 16 Sales forecasting and budgeting 17 Salesforce evaluation