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Difficult Conversations Vital Source e-bog
Anni K. Reinking
(2019)
Rowman & Littlefield
285,00 kr.
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Difficult Conversations
A Toolkit for Educators in Handling Real-Life Situations
Anni K. Reinking
(2019)
Rowman & Littlefield Publishers, Incorporated
372,00 kr.
Print on demand. Leveringstid vil være ca 2-3 uger.
Detaljer om varen
- Vital Source searchable e-book (Reflowable pages)
- Udgiver: Rowman & Littlefield (Maj 2019)
- ISBN: 9781475845860
Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication.
Licens varighed:
Bookshelf online: 5 år fra købsdato.
Bookshelf appen: ubegrænset dage fra købsdato.
Udgiveren oplyser at følgende begrænsninger er gældende for dette produkt:
Print: 2 sider kan printes ad gangen
Copy: højest 2 sider i alt kan kopieres (copy/paste)
Bookshelf online: 5 år fra købsdato.
Bookshelf appen: ubegrænset dage fra købsdato.
Udgiveren oplyser at følgende begrænsninger er gældende for dette produkt:
Print: 2 sider kan printes ad gangen
Copy: højest 2 sider i alt kan kopieres (copy/paste)
Detaljer om varen
- Paperback: 122 sider
- Udgiver: Rowman & Littlefield Publishers, Incorporated (Maj 2019)
- ISBN: 9781475845853
Educators have many job descriptions. One of those descriptions includes the idea of customer service or professional communication, especially when engaging in difficult conversations. Difficult conversations are conversations that may be argumentative, combative, or otherwise contentious in some way. Every educator has or will have difficult conversations in their professional life. The difficult conversations may be with a family member, a student, a colleague, or an administrator. Regardless of the person, difficult conversations can influence relationships. While the idea of difficult conversations originated in the business profession, difficult conversations are also applicable and abundant in the field of education. Therefore, developing a toolkit of resources and strategies to engage in professional conversations with various stakeholders is imperative and the goal of this book. Throughout the toolkits introduced in this book, real-life examples and reflection questions are inserted. Overall, this book moves from defining difficult conversations, understanding the unconscious reactions to difficult conversations, and the tools to build positive relationships through communication.
PrefaceChapter 1: CommunicationChapter 2: Technology Communication
Chapter 3: Communication Barriers and Blocks
Chapter 4: Difficult Conversations
Chapter 5: Toolkit 1- Supervisor/s and Staff/Teachers
Chapter 6: Toolkit 2- ColleaguesChapter 7: Toolkit 3- Educator (Administrator) to StudentChapter 8: Toolkit 4- Student to StudentChapter 9: Toolkit
5: Administrator and Educator to Families
Chapter 10: A Research Study: Education, Technology, and Knowledge Sharing CommunitiesEpilogue
Chapter 3: Communication Barriers and Blocks
Chapter 4: Difficult Conversations
Chapter 5: Toolkit 1- Supervisor/s and Staff/Teachers
Chapter 6: Toolkit 2- ColleaguesChapter 7: Toolkit 3- Educator (Administrator) to StudentChapter 8: Toolkit 4- Student to StudentChapter 9: Toolkit
5: Administrator and Educator to Families
Chapter 10: A Research Study: Education, Technology, and Knowledge Sharing CommunitiesEpilogue
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Tlf 77 42 43 44 - email poly@polyteknisk.dk - CVR 34072655 - Sydbank Reg: 6748 Konto 0001107927