Business Communication

SØG - mellem flere end 8 millioner bøger:

Viser: Business Communication - in the service and experience industry

Online bog

Business Communication in the Service and Experience Industry (IBOG) Online bog

(2020)

Sprog: Engelsk

Hans Reitzels Forlag

325,00 kr.

Online bog - E-nøgle sendes pr e-mail indenfor 1 (hver)dag

in the service and experience industry

Maria Larsen-Zarechnova, Anna Hammershøy og Maria Kirstine Lovén

(2018)

Sprog: Dansk

Gyldendal

400,00 kr. 360,00 kr.

3 stk på lager

Hvor er varen på lager?

På lager, Bestil nu og få den leveret
om ca. 2 hverdage

Porto kan blive tilføjet, se takster her

Du kan vælge at få vare sendt eller afhente den i en af vores butikker. Vælger du at få den sendt koster det:

Levering på adressen
1 - 1 vare – kr.	59.5
2 - 5 varer – kr.	59.5
6 - 10 varer – kr.	59.5
11 - 20 varer – kr.	59.5
21 - 49 varer – kr.	79.5
50 - 9999 varer – kr.	119.5

Levering på firma adressen
1 - 1 vare – kr.	39.5
2 - 5 varer – kr.	39.5
6 - 10 varer – kr.	39.5
11 - 20 varer – kr.	39.5
21 - 49 varer – kr.	79.5
50 - 9999 varer – kr.	119.5

Afhent i postbutik eller pakkeboks
1 - 1 vare – kr.	39.5
2 - 5 varer – kr.	39.5
6 - 10 varer – kr.	39.5
11 - 20 varer – kr.	39.5
21 - 49 varer – kr.	59.5
50 - 9999 varer – kr.	99.5

Læs mere om forsendelse her

Detaljer om varen

Udgiver: Hans Reitzels Forlag (Juni 2020)
ISBN: 9788741274232

Om e-bogen

This is an online book which is read in a browser – all you need is internet connection.

The book cannot be downloaded nor can it be printed.

The license is valid for 48 months

Detaljer om varen

Hæftet: 280 sider
Udgiver: Gyldendal (August 2018)
Forfattere: Maria Larsen-Zarechnova, Anna Hammershøy og Maria Kirstine Lovén
ISBN: 9788741265346

Beskrivelse

Business Communication - in the service industry is a practical textbook about professional communication in service organisations. Each chapter contains special features designed to meet the needs of students and lecturers. These are learning objectives, chapter key takeaways, practice, reflection questions, professionals’ viewpoints, recommended literature lists and original cross-cultural case studies that would allow students put theories, new insights and understanding of multi-faceted communication into practice. The first chapter presents the reader with why it matters to study communication and why communication is too important to leave to chance in service organisations. Thereafter the book elaborates on the building blocks related to communication: the ABC of communication, culture, the skills, communication skills, and profile of the service employee, external communication, integrated communication, and digital communication. The is aimed at student on practical business studies programmes, for example the AP degree in Service, Hospitality and Tourism Management or AP degreee in Commerce Management.

De oplyste priser er inkl. moms