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Acknowledgments Introduction
Chapter 1 What Is a Disaster? Technological Disasters Personnel Disasters Traditional Disasters Other Disasters How to Plan for the Unknown No Plan? You Are Not Alone Before, During, and After the Disaster Business Continuity Plan Hot Sites and Business Continuity A Disaster Success Story
Chapter 2 What Are Cloud-Based Tools? The Cloud On-Demand Self-Service Broad Network Access Scalability Measured Service Why Is the Cloud Needed for DR Now? LOCKSS and How the Cloud Can Help Scanning and Digitizing Documents Not "Born Digital" Commercial Scanning Options Do It Yourself Scanning (aka Paperless Office Techniques)
Chapter 3 Determining Needs and the Planning Process Determining Needs--Environmental Scan The Planning Process Structure of the Planning Process Checklists and Brainstorming Institutional Information Prevention Response and Recovery Supplies and Services Staff Training Distribution and Testing Who Should Be Involved Responsibilities to Your Community
Chapter 4 What to Backup and How Often Integrated Library System Server Pure File Servers Web Servers Application Servers Making Backups Scheduling Backups Testing Backups
Chapter 5 Preventing a Technology Disaster Security and Monitoring Risk Assessment and Management Detecting Monitoring Correcting Using Your Backups Recovery Homegrown Solutions Cloud Backups of Servers Cloud Backups of Desktops Cloud Backups of ILS Keeping Operationally Necessary Files Safe Evaluating Outsourced Disaster Recovery Services Conclusion
Chapter 6 Creating a Disaster Plan Elements Organizational Information Scope and Goals Prevention Response and Recovery Supplies and Services Staff Training From Distributing to Updating Templates Appendices and Supplementary Information
Chapter 7 What Is a Successful Disaster Plan? Testing the Plan without Causing a Disaster Testing Structure Checklist Testing Walk through Testing Tabletop or Simulation Testing Technical Parts Testing Full-Scale Testing Document the Test Plan Samples for Small Libraries Samples for Medium Libraries Samples for Large Libraries
Chapter 8 Wrapping It All Up Presenting the Plan Go Out into the Community and Talk about It! Have a Party! Market the Plan Storing the Plan Revisiting the Plan: Revise or Rewrite? Appendix A: Checklist for Disaster Plans Appendix B: Checklist for Evaluating Cloud Vendors Bibliography Index