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Viser: Fire Officer's Guide to Management and Leadership: a Scenario-Based Approach
Fire Officer's Guide to Management and Leadership: a Scenario-Based Approach
Jeffrey R. Barlow
(2018)
Sprog: Engelsk
Jones & Bartlett Learning, LLC
840,00 kr.
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Detaljer om varen
- Paperback: 234 sider
- Udgiver: Jones & Bartlett Learning, LLC (Marts 2018)
- ISBN: 9781449641788
The Fire Officer's Guide to Management and Leadership: A Scenario-Based Approach will help aspiring officers develop their critical decision-making skills. The fire service has long emphasized the importance of emergency response size-up: a proper size-up and its associated actions can be the difference between a successful operation and a compromised one. Training texts, seminars, and academies emphasize officer skills but rarely does the aspiring officer receive practice in assessing personnel issues within the fire station and putting appropriate decisions into action. Even though the vast majority of situations for which an officer is solely responsible are in the station, an officer frequently relies on on-the-job training for guidance as he or she gains rank and promotes up the chain of command.
In order to prepare aspiring officers to take on the challenges of their position before they are officially tasked with handling station issues, we must allow them to practice their decision-making skills. To truly practice sizing up station scenarios, the aspiring officer must approach situations from an officer's point of view with officer responsibilities, information, and expectations. The scenarios in The Fire Officer's Guide to Management and Leadership: A Scenario-Based Approach allow aspiring officers to critically assess various station issues so that they are prepared to make sound judgment calls that result in the best possible outcomes if and when they face similar station issues as chief officers.
The scenarios are designed to identify situations at various levels of the organization, and are divided into Company Officer, Battalion Chief/Shift Commander, Operations Chief, Fire Chief, and Chief Elected Official Scenarios. Specific ranks are not always identified in the scenarios because agencies or departments may use various terminologies. Although the scenarios are fictitious, they are grounded in first-hand experiences from a variety of sources in volunteer, career, and combination fire departments.
Some of the scenarios are repeated across levels. This is because officers at different levels, with different domains of responsibility, will size up the same situation differently. As an officer escalates the organizational chain of command, he or she will find that one issue will require different approaches for how best to handle it.
In order to prepare aspiring officers to take on the challenges of their position before they are officially tasked with handling station issues, we must allow them to practice their decision-making skills. To truly practice sizing up station scenarios, the aspiring officer must approach situations from an officer's point of view with officer responsibilities, information, and expectations. The scenarios in The Fire Officer's Guide to Management and Leadership: A Scenario-Based Approach allow aspiring officers to critically assess various station issues so that they are prepared to make sound judgment calls that result in the best possible outcomes if and when they face similar station issues as chief officers.
The scenarios are designed to identify situations at various levels of the organization, and are divided into Company Officer, Battalion Chief/Shift Commander, Operations Chief, Fire Chief, and Chief Elected Official Scenarios. Specific ranks are not always identified in the scenarios because agencies or departments may use various terminologies. Although the scenarios are fictitious, they are grounded in first-hand experiences from a variety of sources in volunteer, career, and combination fire departments.
Some of the scenarios are repeated across levels. This is because officers at different levels, with different domains of responsibility, will size up the same situation differently. As an officer escalates the organizational chain of command, he or she will find that one issue will require different approaches for how best to handle it.
Section1 Company Officer Chapter1 & 2 Company Officer Scenarios PartWork Product Issues Case1 Dirty Dishes Case2 Low Fuel Gauge Case3 Excessive Suggestions for Operational Changes Case4 Enthusiastic Fire Fighter Does Not Complete Station Assignments Case5 Instructor Teaches Incorrect Material Case6 Fire Fighter Brings Non-Fire Department Work into the Station Case7 Fire Fighter Engages in Non-Fire Department Work During Training and Responses Case8 Fire Fighter Requests Training to Perform Duties Not Applicable to the Department PartInterpersonal Dynamics Issues Case9 Inappropriate Comments to a Peer Fire Fighter Case10 Fire Fighter with Skill Deficiency Case11 Career Fire Fighter Questions Volunteer Fire Fighters'' Skills Case12 Conflict Between Two Fire Fighters on Different Shifts Case13 Conflict Between Two Fire Fighters in the Same Company Case14 Fire Fighter Disregards Chain of Command Case15 Fire Fighter Fraternizes with Chief Elected Official PartSensitive Policy Issues Case16 Last-Minute Arrival for Shift Changes Case17 Fire Fighter Abuses Sick Time Policy Case18 Fire Fighter Smells of Alcohol Case19 Fire Fighter Under the Influence Case20 Pornographic Material (Print) in the Station Case21 Pornographic Material (Digital) in the Station Case22 Fire Fighter Takes Water Resources for Personal Use Case23 Fire Fighter Wishes to Unionize Case24 Fire Fighter Self-Discloses an Arrest Case25 Driver/Operator with Suspended Driver''s License Case26 Fire Fighter Violates No-Tobacco-Use Policy PartAttitude Issues Case27 Fire Fighters Critical of Fire Department Decisions Case28 Volunteer Fire Fighters Compare Incentive Stipend Checks Case29 Fire Fighter Critical of Pay Grade System Case30 Fire Fighter Critical of Fire Department Leadership Case31 Fire Fighter Critical of City Administration Case32 Layoffs Affect Company Morale Case33 Company Dissatisfied with Design of New Apparatus Case34 Excessive Equipment Location Changes Request Section2 Battalion Chief/Shift Commander Chapter3 & 4 Battalion Officer/Shift Commander Scenarios PartWork Product Issues Case1 Dirty Dishes Case2 Low Fuel Gauge Case3 Changes to Run Card Assignments Case4 Negative Feedback from Personnel Case5 Rearranged Apparatus Equipment Case6 Turnout Gear Assignment Case7 Citizen Complaint: Speeding Apparatus PartInterpersonal Dynamics Issues Case8 Inappropriate Comments to a Peer Officer Case9 Inappropriate Comments to a Fire Fighter Case10 Fire Fighter with Skill Deficiency Case11 Career Member Questions Volunteer Members'' Skills Case12 Negative Feedback About a Superior Officer Case13 Company Officer Disregards Chain of Command Case14 Fire Fighter Fraternizes with Chief Elected Official PartSensitive Policy Issues Case15 Last-Minute Arrival for Shift Changes Case16 Lieutenant Under the Influence: Reported by Direct-Report Fire Fighter Case17 Lieutenant Under the Influence: Reported by Off-Duty Fire Fighter Case18 Pornographic Material in the Station Case19 Citizen Complaint: Transport Delay Case20 Disappearing Station Supplies Case21 Lieutenant Under the Influence: Not Formally Reported PartAttitude Issues Case22 Disgruntled Company Officer Case23 Highly Qualified Company Officer Passes Up Promotion Opportunities Case24 Budget Cuts Reduce Staffing and Morale Case25 Company Dissatisfied with Design of New Apparatus Case26 Inappropriate Comments About a Patient During a Response Section3 Beyond the Battalion Chapter5 & 6 Operations Chief Scenarios Case1 Career Members Question Volunteer Members'' Skills Case2 Fire Fighter Fraternizes with Chief Elected Official Case3 Citizen Complaint: Transport Delay Chapter7 & 8 Fire Chief Scenarios Case1 Citizen Complaint: Transport Delay Case2 Fire Fighters Critical of City Administration Chapter9 & 10 Scenarios for Elected Officials Case1 Citizen Complaint: Transport Delay Case2 Fire Department Critical of City Administration
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